FAQ
Frequently Asked Questions (FAQ)
We have compiled a list of frequently asked questions to help you better understand the NDIS services we provide.
If you can’t find the information you’re looking for, feel free to contact us using the enquiry form below — our team is always happy to assist you.
The National Disability Insurance Scheme (NDIS) provides funding and support to eligible Australians living with disability to help them achieve greater independence, wellbeing, and community participation.
We provide a range of NDIS supports including:
- Forensic and Mental Health Supports
- Positive Behaviour Support
- Supported Independent Living (SIL)
- Community Nursing
- Community Participation
- Specialist Support Coordination
- Cleaning and Gardening Services
Our services are available to eligible NDIS participants who require personalised support to achieve their goals and improve independence.
You can contact our team directly to discuss your needs, goals, and available supports under your NDIS plan.
Yes, all supports are tailored to each participant’s individual needs, goals, lifestyle, and preferences.
Yes, we encourage family members, carers, and guardians to be involved where appropriate and preferred by the participant.
Yes, we welcome and support participants from all cultures, backgrounds, languages, and communities.
Yes, our team consists of trained, experienced, and compassionate support professionals committed to delivering high-quality care.
Yes, our team can help explain your NDIS funding, supports, and how to make the most of your plan.
Yes, we provide community-based supports to help participants build confidence, social connections, and independence.
Yes, we aim to provide flexible support arrangements that suit your routine and lifestyle.
Funding depends on your individual NDIS plan and whether the support is considered reasonable and necessary.
Yes, many of our services can be delivered in the comfort of your home or within the community.
You can contact us by phone, email, or through our website enquiry form for more information or support assistance.
We focus on person-centred care, respect, independence, inclusion, and delivering supports tailored to each participant’s goals and needs.
Area We Serve
- Victoria